May 25, 2018

Our Terms of Service
These Terms of Service ("Terms") apply to your use of Case’s websites, products and services. By using Case, you agree to be bound by these Terms. Please read carefully.


What you see on Case may be protected by one or more laws regarding intellectual property. You’ll find a few different types of material on our service, as explained below.

Case’s Brand, Products and Service

Our service and products are protected by copyright, trademark, patent and other laws. Case gives you a personal, worldwide, non-assignable license to use the software we provide you for your own personal, non-commercial use. This license lets you use Case solely as permitted by these Terms.

Unauthorized use of any of Case’s trademarks, logos, domain names or other distinctive brand features is prohibited.

Case Service Guidelines

You promise to use the service only for lawful purposes and to not violate the rights of third parties. Our Community Guidelines, which are part of these Terms, contain more information about acceptable and unacceptable uses of the service. Any unacceptable use, including posting or collecting content that is obscene, pornographic, gory, illegal, threatening or harassing, excessively violent or promoting the harm of self or others, may result in immediate termination of your account and suspension of service access in the future.

We don’t pre-screen anyone’s content. However, we have the right to review and remove or disable access to any content through Case for any reason. We assume no liability for anything you or anyone else publishes through Case.

You are responsible for all content submitted by you or on your behalf to Case, including any creatives, images, pixels, trademarks and video that comprise the content (collectively, the "Content") and all content and property to which the Content directs viewers, as well as redirects ("Destinations"). We will determine the size, placement and positioning of your Content. Your Content, Destinations, and use of the Services must comply with our Community Guidelines and all applicable laws, self-regulatory rules, industry rules and governmental requirements.

Case also contains links to websites, services, content and advertisements that we don’t own or control. We don’t necessarily endorse or assume responsibility for these materials, which are the property of their respective owners. Certain content may require a premium or paid subscription to access in accordance with the content owner's terms of service and other policies.

National Center for Biotechnology Information (NCBI) Guidelines

The NCBI publishes website and data usage policies and disclaimers which may apply to you. View the NCBI guidelines here.

US National Library of Medicine Medical Subject Headings (MeSH)

Case contains Medical Subject Headings (MeSH) data from the U.S. National Library of Medicine which creates, maintains and provides this data. Version 2018 MeSH. 


Our Privacy Policy explains our collection and use of information on the service, including information you may consider personal. You consent to the information practices described in that policy as it may be updated from time to time.


We take the security of Case very seriously. We use reasonable practices to protect the security of your account and data associated with it, but we can’t guarantee that someone won’t be able to defeat our security measures. Please let us know immediately if you discover any compromise of your account.

We are always on the lookout for security loopholes in Case. If you discover a vulnerability in our service, we would be grateful if you could let us know immediately.

To report a vulnerability, please email

No Children

We love children (and have plenty of them!), but Case is only for people 13 years old and older. If we learn that a child under 13 is using our service, we’ll have to terminate the child’s account.

Changes to our Service

Case is a dynamic product, always evolving and (we hope) getting better. As a result, we may change, eliminate or restrict access to our products or any part of our service at any time, for any reason, with or without advance notice. And we may do so with respect to one, some or all of our users.


Case complies with the Digital Millennium Copyright Act. We respond promptly to takedown notices and have a policy of terminating repeat infringers when appropriate. For more information, please email

Intellectual Property Rights

You grant to Case a non-exclusive, worldwide, royalty-free, sublicensable and transferable license to use, copy, modify, distribute and publish your Content in connection with the performance of the Services, including for marketing and promotional purposes. You represent and warrant that you own or have all necessary rights to your Content (including to grant the license above).


Case is provided “as is” without any warranties, express or implied. Case disclaims all warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.


You agree to indemnify Case and hold Case harmless from any damages, losses and costs, including reasonable attorneys' fees, related to third party claims or proceedings arising out of or related to your Content, Destinations, use of the Services and breach of these Terms.


To the fullest extent allowed by law, Case shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenues or business opportunities, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses resulting from (a) your access to, use of, inability to access or inability to use Case; (b) any third party conduct or content on Case, including any defamatory, offensive or illegal conduct of third parties; or (c) any unauthorized access, use or alteration of your Content. 


If you are disappointed with Case for any reason, we’d like the opportunity to work out our differences informally. We ask you to contact us at and we’ll do our best to resolve the dispute with you in good faith.

If we're unable to resolve the problem that way, we both agree that we will resolve any claims arising from these Terms or the Case service by final and binding arbitration through the American Arbitration Association ("AAA") under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes.

The arbitration will take place in the United States county where you live or work, Redwood City, California or another location we both agree upon. Either of us may file a lawsuit in court solely for injunctive relief against the other to stop the misuse of Case or intellectual property infringement without first going through arbitration.

You agree to resolve any dispute you have with us on an individual basis in arbitration, and not as a class arbitration, class action or consolidated proceeding of any kind.

Governing Law and Jurisdiction

These Terms will be governed by the laws of the State of California, except for its conflict of laws principles.

For claims that aren’t subject to arbitration, we each agree that any such claims shall be litigated exclusively in a state court located in San Mateo County, California or in the United States District Court for the Northern District of California, and you consent to personal jurisdiction in those courts.

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Case. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue to be in full force and effect.


These Terms may be modified from time to time. The date of the most recent revisions will always be at If we make changes that we believe will substantially alter your rights, we will notify you by sending you an email or posting a notice on our website. You agree to accept any changes or revisions to these Terms by continuing to use Case.

Sponsorship Services

If you have purchased sponsorship services for Case, then the terms of our sponsorship agreement will supersede these Terms and shall apply to your use of Case’s websites, products and services.

Contact us

We welcome all questions, concerns and feedback you might have about these Terms. We welcome your feedback at